Marjan898 Privacy Policy — Data Protection for Malaysian Players

1. Information We Collect Basic

Marjan898 collects several categories of personal information from our members. This information is collected directly from you during the registration process and your use of the platform, as well as automatically through standard platform technologies.

Information you provide directly:

• Registration Information: Full name, username, password (stored as an encrypted hash, never in plain text), Malaysian phone number, and email address.
• Identity Verification (KYC) Information: A copy of your MyKad or passport, along with a selfie holding your identification document for the identity verification process — collected only when required to process withdrawals or verify account identity.
• Payment Information: The e-wallet or bank account number you use for deposits and withdrawals — collected solely to process transactions and not stored permanently in marjan898's systems.
• Support Communications: Records of live chat, email, and WhatsApp conversations with the marjan898 support team — retained for service quality and dispute resolution purposes.

Automatically collected information:

• Device & Browser Data: Device type, operating system, browser version, screen resolution, and IP address — collected for security purposes and to optimise the user experience.
• Platform Usage Data: Games played, session duration, betting history, and general usage patterns — collected to deliver our services, detect fraud, and meet responsible gambling requirements.
• Cookie Data: As described in Section 4 of this document.

2. How We Use Your Data

Marjan898 uses collected personal data for the following purposes only:

Marjan898 does not use your data to make automated decisions that have a material impact on you without human oversight — except in cases of fraud detection, where automated systems may temporarily suspend suspicious account activity as an immediate security measure.

3. Payment & Transaction Data Sensitive

Marjan898 takes an especially careful approach to your payment data, given the sensitivity of financial information. Below is a detailed explanation of how we handle your payment information:

• Touch 'n Go eWallet, GrabPay, Boost, ShopeePay: When you deposit via these e-wallets, marjan898 receives a transaction confirmation from the e-wallet provider without storing your e-wallet account number or PIN. We only retain the transaction ID and amount for payment record purposes.
• DuitNow & FPX (Maybank2u, CIMB Clicks, and others): FPX and DuitNow payment processing is handled directly through PCI-DSS compliant payment gateways. marjan898 never sees or stores your bank account number, TAC, or internet banking credentials.
• Withdrawal Account Number: The bank account or e-wallet numbers you register for withdrawals are stored in encrypted form within marjan898's systems and are only accessed by the authorised financial processing team when handling your withdrawal requests.

All transaction records — including deposit history, withdrawals, and betting activity — are retained for the period required by Malaysian law for audit and anti-money laundering (AML) compliance purposes. This information is not shared with any party unless required by the relevant authorities.

4. Cookies & Tracking Technologies

Marjan898 uses cookies and similar tracking technologies to enhance the user experience and maintain platform security. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, security verification, and language preference memory. These cookies cannot be disabled as they are essential for the platform to operate correctly.
• Performance Cookies: Collects information about how you use the marjan898 platform — the pages you visit most frequently, time spent, and navigation patterns — to help us improve the user experience. This information is collected in aggregate and does not personally identify you.
• Functional Cookies: Saves your preferences such as display theme, language, and betting settings so you do not have to reconfigure them every time you log in to marjan898.
• Security Cookies: Used to detect and prevent fraudulent activity, ensure only you can access your account, and identify suspicious login attempts from new locations or devices.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies will affect the functionality of the marjan898 platform and may prevent you from logging in or using certain platform features properly. marjan898 does not use third-party cookies for advertising or cross-site tracking purposes.

5. Sharing Data with Third Parties

Marjan898 does not sell, rent, or share members' personal data with third parties for marketing or commercial purposes. However, there are limited situations in which marjan898 may need to share your data with certain parties, as described below:

• Technical Service Providers: Companies that help us operate the platform on a technical level — such as cloud computing services, payment gateway providers, and SMS OTP delivery service providers. All such providers are bound by strict confidentiality agreements and are only permitted to process data in accordance with marjan898's instructions.
• Game Providers: Slots and casino game providers such as Microgaming, NetEnt, and Playtech may receive your player ID and game session data as required to operate their games. These providers do not receive your full identity information.
• Legal Authorities: marjan898 will fully comply with any court orders, regulatory directives, or lawful requests from Malaysian authorities requiring data disclosure. In such cases, marjan898 will endeavour to notify you in advance where permitted by law.
• Fraud Prevention: In cases where there is substantial evidence of fraud, money laundering, or criminal activity involving a marjan898 account, relevant data may be shared with the appropriate authorities or other platforms to protect the public interest.

In all of the data-sharing scenarios described above, marjan898 ensures that only the minimum data necessary for that specific purpose is shared. We never share more data than is required, under any circumstances.

6. Data Security

Marjan898 continually invests in security infrastructure to protect the personal data of all our members. The technical and organisational security measures we employ include:

• Encryption in Transit: All data transmitted between your device and marjan898's servers is encrypted using TLS 1.3 with strong cipher suites. The marjan898 website operates on HTTPS with a valid SSL certificate at all times.
• Encryption at Rest: Sensitive data such as passwords (stored as bcrypt hashes), identification numbers, and payment information are encrypted at rest within marjan898's database.
• Role-Based Access Control: marjan898 staff only have access to the data required for their specific role. Access to sensitive member data is restricted to authorised personnel, and every access is recorded in audit logs stored securely.
• 24/7 Security Monitoring: marjan898's Security Information and Event Management (SIEM) system continuously monitors platform activity to detect anomalies, intrusion attempts, and suspicious activity patterns.
• Regular Penetration Testing: marjan898 conducts regular security assessments, including penetration testing by independent security experts, to identify and address any vulnerabilities in the system before they can be exploited.
• Incident Response Plan: marjan898 has tested security incident response procedures in place to ensure that any incident can be handled swiftly and efficiently, with notifications sent to affected members as required by law.

While we take all reasonable steps to protect your data, no digital security system can guarantee absolute protection in every circumstance. You also play an important role in your account's security — keep your password confidential, avoid clicking suspicious links, and report any unrecognised account activity to the marjan898 support team promptly.

7. Data Retention Period

Marjan898 does not retain your personal data for longer than necessary. Retention periods vary based on the type of data and the applicable legal requirements:

• Active Account Data: Retained for the full duration your account remains active with marjan898, and for a specified period following account closure to allow for the resolution of any related claims or disputes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering (AML) compliance.
• Identity Verification Documents (KYC): Retained for the duration your account is active and for 5 years after account closure, in accordance with compliance requirements.
• Support Communication Logs: Retained for 3 years for service quality and dispute resolution purposes.
• Security & Activity Logs: Retained for 12 months to support security investigations when required.
• Marketing Data (where consent has been given): Retained until you withdraw your consent or close your account.

Once a retention period expires or you submit a deletion request, marjan898 will securely delete or anonymise your data in accordance with established procedures, provided there is no legal obligation requiring its continued retention.

8. Your Rights Over Your Personal Data Your Rights

As a marjan898 member in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 and marjan898's own policies: